FCC told that telecommunication giants are not bound to connect robocalls if a consumer does not want to be connected.
This is good news for people who are tired of automated phone calls that urge people to vote for a particular candidate, or take advantage of a cruise vacation by simply answering the robocall. The Federal Communications Commission stated that a particular phone company can now be asked to block these types of phone calls. However, the question still remains if these companies have the capacity to get rid of these calls the way the consumers wanted.
Several states and consumer groups had asked the commission to take this as a serious matter, as phone companies have stated they are worried about shifting rules that may need for them to connect all calls. On the other hand, the commissioners from FCC agreed that the technology of call blocking service mist not only be permitted, but it has to be exercised and encouraged. Meanwhile, the FCC likewise voted for the expansion of its Lifeline program. This is ought to offer low-income assistance for broadband service.
Different companies have already offered consumers the opportunity to block certain numbers. However, the approach does not help much, as callers might be easily get spoofed, including their own identification. It can likewise appear as if they are callers using a different set of number. In particular, USTelecom, a group that represents today’s major phone corporations, said that there is no absolute solution to the problem, because there is a presence of spoofed numbers.
According to statement by Jonathan Banks, a senior vice president at USTelecom, the members of the trade group will continue to enhance and provide tools to their clients to deal with these unwanted phone calls. Banks added that they look forward to the continuation of the collaboration with the government, technology providers and law enforcement to get rid of these illegal robocalls.
Unregistered phone calls, which may be scam, remain as one of the top complaints even 12 years following the approval of the law in the congress that set up the Do Not Call registry. The problem has become a nationwide outbreak to the extent that the FTC gave cash prizes for any technical solutions for the matter. The consumer groups say that the advent of the new technologies that ought to deal with robocalls also suggest that the phone companies have the ability to know these robocalls.